1. General Refund Policy
At ARIONLITH, we aim to ensure that our products and services meet your expectations. However, if you are not satisfied with a purchase, you may be eligible for a refund under the conditions outlined below.
2. Refund Eligibility
- Item must be returned within 30 days from the date of purchase.
- Product must be in its original condition and packaging to be eligible.
- Proof of purchase or receipt is required for processing the refund.
3. Refund Process
To initiate a refund, please contact our customer service team through our support email. Once your request is received, you will be guided through the following steps:
- Verification of purchase and eligibility.
- Instructions on returning the product.
- Processing of your refund within 7-10 business days after receiving the returned item.
4. Non-Refundable Items
Certain items are non-refundable, including but not limited to:
- Gift cards
- Sale items
- Personalized or custom products
5. Contact Information
For any questions related to refunds, please reach out to our support team at [email protected].